Customer reviews
Find below the opinions of our customers who have stayed at the Best Western Premier Hôtel de la Cité Royale in Loches.
Hôtel**** de la Cité Royale Restaurant & Spa
A very pleasant second stay. The first time, we celebrated our one-year anniversary at this hotel. We had a room even better than the one I had booked, and then I decided to come back a second time to propose. It's a place where you feel good. All the staff are very welcoming, and you feel comfortable there, which allows you to take a break from the hectic pace of everyday life. I highly recommend it for a romantic weekend getaway. We were able to bring our small dog; a little bowl and some bags were waiting for him (a thoughtful touch). The swimming pool is a great bonus, and couples' treatments are available at the hotel spa (which is why I chose this hotel the first time). It truly is a favorite destination. We will definitely come back again to celebrate other milestones in our lives.
I came for lunch with a friend.
I thoroughly enjoyed it.
The service was quick.
The staff were very friendly.
The place is amazing.
The prices are reasonable.
I highly recommend it.
I thoroughly enjoyed it.
The service was quick.
The staff were very friendly.
The place is amazing.
The prices are reasonable.
I highly recommend it.
We spent three nights at this hotel from December 3rd to 6th, 2025, and everything was perfect. The welcome was very professional, our privilege room was spacious enough and clean. The breakfast was very varied and of high quality (the jams were divine!). The restaurant was excellent, with a staff, although very young, who served us flawlessly. The spa was lovely, where we enjoyed a very well-done couples massage. In short, we were very satisfied with our stay. We highly recommend it.
Lovely setting, comfortable room, warm welcome, excellent service, wellness area, and treatments. Generous breakfast. Very well soundproofed and quiet room.
The only real disappointment was dinner, particularly the duck "confit," which didn't shred and remained firm and tough like meat, served with a chocolate sauce—a very risky choice... It's a shame to pay so much for nothing but potatoes.
The dessert menu wasn't appealing either (lemon cream, oat milk, for example), and we had to choose from the regular menu, which cost extra. The menu didn't meet our expectations, nor did it match the photos posted online, which seemed to be from the previous chef. We were told that the restaurant had changed chefs.
The only real disappointment was dinner, particularly the duck "confit," which didn't shred and remained firm and tough like meat, served with a chocolate sauce—a very risky choice... It's a shame to pay so much for nothing but potatoes.
The dessert menu wasn't appealing either (lemon cream, oat milk, for example), and we had to choose from the regular menu, which cost extra. The menu didn't meet our expectations, nor did it match the photos posted online, which seemed to be from the previous chef. We were told that the restaurant had changed chefs.
Excellent, we loved this hotel; a perfect base for visiting all the wonderful castles in the surrounding area...everything is designed for the enjoyment of travelers
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